Personal Data Protection

Our company, committed to protecting your personal data and maintaining a strong relationship with our clients, prospects, and partners, aims to process your personal data in a transparent manner. This statement outlines your rights and legal obligations. Please read carefully.

 

I. Definitions
In the data processing policy outlined below, the following terms are used:
►Personal data: any information relating to an identified or identifiable natural person (e.g., name, national ID number, email address, home address, mobile number, etc.).
► Processing: any operation performed on personal data (collection, recording, storage, destruction, deletion, etc.).
► Data controller: a natural or legal person who determines the purposes and means of the processing of personal data.
► Processor: a natural or legal person who processes personal data on behalf of the data controller.

II. Our Company
Our company operates under the name Eagle Travel S.A.
We are registered with the Belgian Crossroads Bank for Enterprises (BCE) under number 0445855946.
Our registered office is located at Chaussée de La Hulpe 192, 1170 Brussels, Belgium.

III. Our Data Controller
The designated data controller is Mrs. Angélina de Murga.
The representative of the data controller is Mr. David Reculez, acting as managing director.
As Managing Director.
As the data controller, our company is legally responsible for complying with data protection laws concerning the purposes it defines. It is responsible for processing personal data, particularly of its clients, prospects, and partners.

IV. Data We Collect About You
Our company processes your data for various purposes.
To identify, contact, and serve you efficiently, we collect the following data:
Last name
First name
Address
Client number
Email address
We may also use public data or data collected from third parties. Such data may include publicly available information (e.g., company directors’ data) or data you have made public (e.g., on social media). Additionally, we may purchase data from third-party companies, which are responsible for the legitimate collection of this data. This information is used for direct marketing or to verify the accuracy of data we already hold.

V. Legitimate Interest
Our company must be able to function as a business. The European regulation on the protection of personal data refers to this as a "legitimate interest".
As a commercial enterprise, a number of legitimate interests form the basis for our data processing activities. We are committed to maintaining service quality while balancing privacy impacts with the legitimate interests of any business.
If you object to any specific data processing activity, you may contact us. You may also exercise your rights under the data protection regulation.

VI. Our Processors and Suppliers
To carry out certain operations, we rely on:
► Suppliers
► Processors
We strive to work with reliable partners and suppliers who offer an adequate level of security to protect both our data and that of our clients.
For remote payments, we use PayPal© services.

VII. Clients’ Rights and How to Exercise Them
The European regulation grants the following rights to clients and prospects:

Right to access data
You may request access to the data we process about you. If you exercise this right, we will provide as complete an overview as possible of your data. However, some data may have been deleted or stored on backup media that may not allow full retrieval.
Right to data rectification
You may request that your data be corrected or completed by contacting the data controller named above.
Right to object to specific processing
If you disagree with how we use your data based on legitimate interests, you may object to a specific processing purpose. However, in some cases, legal obligations may require us to continue processing the data.
Right to data erasure
If you suspect certain data is being processed inappropriately, you may request its deletion. However, legal exceptions may prevent us from complying with such requests.
Right to object to automated processing
You can object to automated processing. Contact us to discuss the best way to address your request. Some processing is automated to serve you better.
To exercise any of these rights, please be specific in your request and provide proof of your identity.

Have questions or comments regarding your data? Please contact our data controller as listed in Section III.